Privacy & your enquiry

What we collect

Our enquiry form collects your name, email address, phone number, preferred treatment, clinic and any message you choose to provide. Please do not submit sensitive medical information here.

How it’s used

Your details are used to respond to your enquiry, discuss appointments and manage your relationship with Lauren McClounan SPMU. Authorised staff may add enquiry notes, appointment details and recorded treatment values. Enquiries are not added to a marketing mailing list through this form.

Storage & access

Information is held in secure cloud storage with access restricted to authorised staff. Online booking is provided separately by Fresha and is subject to Fresha’s own privacy terms.

Your choices

To request access, correction or deletion of your enquiry information, or ask about retention and your privacy rights, contact laurenmcclounan_spmu@outlook.com or call 07802 669267. Appointment or legal records may need to be retained where required.

Cookies & media

Staff sign-in uses essential browser storage. This website does not add advertising tracking. Photos and video are delivered by our media hosting service. External booking and map links open their respective services.